UX Manager & Design Lead - 3/15 - present
For the last 4 years I have led the UX of a number of Google products within Google Cloud, gTech, and Ads-Commerce both as a manager and individual contributor with a focus on enterprise products that help teams work better and accomplish more together faster.



Hire

UX Design lead / Manager

Hire is Googles's first enterprise line of business app focused on recruitiing that seamlessly integrates with other G Suite apps like Gmail and Google Calendar to help hiring teams collaboratively source, manage, track, and ultimately hire the best candidates for their business.

I joined the bebop team in Google Cloud in 2016 and played a significant leadership role in pushing forward a set of key initiatives that were crucial to a successful launch of Hire in July 2017.


















Support+

UX Design lead

With Support+ we reimagining the way Google delivered support services to its customers through an innovative new platform that brought all of the disparate pieces of the technical support toolset into a single product platform including ticketing, communications & collaboration, customer insights, and support activity management features. The teams mission was to improve the quality, speed, and scalability of Google customer care by arming support teams with the tools and customer insights they needed to deliver Google quality care.

I was the principal designer on this product Partnering closely with a PM and Eng lead, a team of 4 designers, 4 PMs, and 20+ engineers in bringing a brand new enterprise services product to life.



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Contact: scottknavarro@gmail.com